Spanish (Latin America)
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Tour around eButterfly - Video
What is eButterfly and how does it work?
eButterfly Quick Start Guide
New Identification and Vetting System
Tracking your lists with eButterfly
View all 8
What are the difference between species, observations, and checklists?
Can I download and use eButterfly data?
Why do I report both time and distance?
Why should we monitor butterflies?
What if I am not certain of a butterfly identity and have a photo? Can someone ID it?
View all 9
Submitting My Data
What data are appropriate for eButterfly?
Is it necessary for all observers in a multi-person party to enter the same data?
How do I add a new checklist to my account?
What if I get errors when submitting my lat/long information?
What should I enter as my location coordinates for traveling counts?
View all 13
Sharing and Emailing Your Checklists
What are the differences between sharing and emailing checklists?
If I observed butterflies with others, do we all have to update our eButterfly accounts separately?
How do I show others what butterflies I saw?
How does eButterfly decide what species to list in their checklists?
How often is the taxonomy updated?
Why aren't all sub-species listed?
Managing Data Quality
What does 'Pending' mean next to my records?
Who verifies observations and photos?
How do I get involved in becoming a verifier?
Reporting Sensitive Species
Does eButterfly reveal the exact location of species of conservation concern?
How does eButterfly decide what a sensitive species is?
Help Desk Software
by Freshdesk Support Desk